Licensed Clinical Social Worker (LCSW) Practice Exam

What is the primary concern for a social worker managing a new team with low morale?

1. Enhancing client relationships

2. Improving team communication

3. Increasing staff productivity

4. Building trust among team members

The correct answer is: Building trust among team members

The primary concern for a social worker managing a new team with low morale is building trust among team members. Trust is foundational for any team to function effectively. When team morale is low, it often indicates underlying issues such as poor communication, lack of cohesion, or unresolved conflicts. By focusing on building trust, the social worker can create an environment where team members feel safe to express their thoughts and feelings, share ideas, and collaborate effectively. A trusting environment fosters open communication, encourages teamwork, and promotes a sense of belonging among team members. This, in turn, can lead to improved morale, which is crucial in enhancing overall team performance. When trust is established, team members are more likely to support one another, which can directly influence their motivation and productivity levels. The other options, while important, are either results of building trust or secondary concerns that may emerge from addressing the more fundamental issue of trust among team members. Maintaining strong client relationships, improving communication, and boosting productivity will be more achievable once a strong foundation of trust is established within the team.